Terms of Service

Last updated: May 2026 | Effective date: May 2026

1. Introduction

Welcome to DPP Platform ("Platform", "we", "us", "our"), operated by AI Group LTD ("Company"). These Terms of Service ("Terms") govern your access to and use of our Digital Product Passport infrastructure, website, APIs, and related services (collectively, the "Services").

By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, you may not use the Services.

2. Company Information

"ЕЙ АЙ ГРУП" ЕООД / AI GROUP LTD
Registered in the Republic of Bulgaria
Company Registration Number (EIK): 206987757
VAT ID: BG206987757
Address: Blagoevgrad, zh.k. Elenovo, bl. 95, vh. B, 2700, Bulgaria
Managing Director: Elena Kirilova Ivanova
Email: legal@d-pass.eu
Website: d-pass.eu

3. Definitions

  • "Digital Product Passport" (DPP) — A structured digital record containing product information compliant with EU Regulation 2024/1781 (ESPR).
  • "Tenant" — A registered business entity using the Platform to create and manage DPPs.
  • "User" — Any individual accessing the Platform, including tenant representatives and public consumers.
  • "Public Access" — Unauthenticated access to DPP data via QR codes, URLs, or API endpoints.

4. Service Description

The Platform provides:

  • Creation, hosting, and management of Digital Product Passports
  • Ed25519 cryptographic signing for data integrity
  • Role-based data access tiers (consumer, recycler, regulator, operator)
  • JSON-LD API for machine-readable DPP access
  • QR code, DataMatrix, and PDF label generation
  • 10-year data retention and audit logging

5. Account Registration & Subscriptions

To create DPPs, you must register an account and subscribe to a plan. You represent that all information provided during registration is accurate and complete.

Subscriptions are billed monthly via Stripe. You may cancel at any time; access continues until the end of the billing period. We reserve the right to suspend accounts for non-payment.

6. Data Ownership & Responsibility

You retain ownership of all product data uploaded to the Platform. You are solely responsible for the accuracy, legality, and completeness of your DPP data.

By uploading data, you grant us a limited license to host, process, and display the data solely for the purpose of providing the Services.

You warrant that you have the legal right to publish all information in your DPPs, including trade secrets and proprietary information marked as such.

7. Acceptable Use

You agree not to:

  • Use the Platform for illegal, fraudulent, or deceptive purposes
  • Upload false, misleading, or intentionally inaccurate product data
  • Attempt to circumvent access controls or security measures
  • Scrape, crawl, or overload the API beyond reasonable use
  • Infringe on intellectual property rights of third parties
  • Upload malicious code, viruses, or harmful content

8. Data Retention & Deletion

DPPs are retained for a minimum of 10 years from creation, as required by EU ESPR Regulation 2024/1781.

After the retention period expires, data may be anonymized or deleted. You may request early deletion via GDPR rights (see GDPR Rights), subject to legal retention obligations.

9. Intellectual Property

The Platform, its software, design, trademarks, and underlying technology are the exclusive property of AI Group LTD. You receive a limited, non-exclusive, non-transferable license to use the Platform in accordance with these Terms.

DPP data generated through the Platform remains your property. We claim no ownership over your product information.

10. Limitation of Liability

To the maximum extent permitted by applicable law, AI Group LTD shall not be liable for:

  • Indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or business opportunities
  • Errors or inaccuracies in DPP data uploaded by tenants
  • Service interruptions caused by factors beyond our reasonable control

Our total liability shall not exceed the amount you paid for the Services in the 12 months preceding the claim.

11. Governing Law & Jurisdiction

These Terms are governed by the laws of the Republic of Bulgaria and the European Union.

Any disputes shall be resolved in the competent courts of Sofia, Bulgaria, unless mandatory consumer protection laws require otherwise.

12. Changes to Terms

We may update these Terms from time to time. Material changes will be notified via email or Platform notice at least 30 days before taking effect. Continued use after changes constitutes acceptance.

13. Contact

For legal inquiries: legal@d-pass.eu